Frequently Asked Questions

Our photo solution is browser-based so it can run on any modern browser on phones, tablets and desktops.

We specialize in high-quality photo printing. Our products include photo prints, canvas prints, metal prints, holiday and invitation cards, and many more.

We started Sharpprints.com in 2013 when our local photo finishing markets started to dry up. With all the machine capacity we had, we decided to offer super low prices to a national market in order to keep our efficiencies up for our retail lab. As we grew popular nationwide, our volume let us use efficient software, high-quality chemicals, and paper at the lowest prices on the planet.

Sharp Prints has been printing photos online since 2013, when we began offering our extra photo lab capacity to a national market at a steep discount.

Yes. Sharp Prints has operated since 2013, holds a 4.9-star rating across 719+ verified customer reviews, and carries a 100/100 trust score from ScamAdviser.

You can place an order by visiting our website, selecting the product you want, uploading your photos, customizing your order, and completing the checkout process.

We accept JPEG and PNG file formats. Photos on some phones are HEIC/HEIF; our system converts them automatically. For the best results, please ensure your images are high-resolution.

If you need to make changes to your order, please contact our customer service team as soon as possible by emailing help@sharpprints.com or calling (715) 514-5511. We will do our best to accommodate your request, but changes cannot be made once the order has shipped.

We accept all major credit cards, PayPal, PayPal Pay Later, and Venmo.

No, there is no minimum order requirement; you can order as few or as many prints as you'd like.

Yes, we frequently offer sales and promotions. Sign up for our newsletter and follow us on social media to stay updated on our latest deals.

Yes. Pricing drops automatically at higher quantities across all of our print sizes, with tiers at 10, 50, 100, and 1,000+ units. See our bulk pricing page for exact tiers.

No, we do not offer price matching.

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We produce genuine silver halide photographic prints on Fuji Crystal Archive Paper. We offer Luster, Pearl, and Glossy finishes, exposed on our Noritsu, Fuji, and Chromira photographic wet lab printers.

Aspect ratio describes the ratio between an image's width and height. Digital SLR cameras generally use a 3:2 ratio, giving print equivalencies like 4x6, 8x12, 12x18, and 20x30. Compact and phone cameras often use 4:5, giving 4x5, 8x10, or 16x20 prints. Ordering a print size that doesn't match your photo's native ratio will result in some cropping.

For best results, we recommend 300 DPI at your chosen print size. Each size's product page shows the exact recommended pixel dimensions for that size.

Yes. Save the photo to your device first, then upload it like any other image during checkout.

Our processing times vary depending on the product. Typically, photo prints take 24 hours, while custom products like canvas prints may take 2-3 business days to complete.

Yes, once your order is shipped, you will receive a tracking number via email, which you can use to track your shipment.

Unfortunately, we do not ship outside the U.S. and its territories.

Yes, orders placed by 12 p.m. Central Time typically print and ship the same business day.

Shipping cost depends on the product ordered. Most photo prints ship at standard rates: Economy $9.95 (3-10 business days), USPS Priority $12.95 (2-7 business days), UPS Ground $12.95 (2-5 business days), UPS 2nd Day Air $29.95 (2 business days, no Saturday delivery), USPS Express $69.95 (1-3 business days), and UPS Next Day Air $79.95 (1 business day, no Saturday delivery). Canvas and metal prints require special handling, so their shipping cost is calculated at checkout.

Large prints ship rolled in a rigid protective tube with sealed end caps to prevent bending in transit.

Because every order is custom made to your specifications, we do not accept returns. If there is an issue on our end, such as a production defect or shipping damage, we will remake your order at no charge within 30 days of delivery. Remakes do not cover files submitted at low resolution, incorrect files, uncorrected color or cropping issues on print-as-is files, or orders altered after delivery. See our full return policy for details.

Email help@sharpprints.com with photos of the damage within 30 days of delivery, and we will work with you on a free remake. We may ask you to ship the damaged item back before issuing a replacement.

Please allow 20 business days from the ship date for Economy Shipping orders, or 15 business days for Standard Shipping orders, before contacting us about a missing order.

Yes, Sharp Prints supports ROES desktop ordering software for professional photographers.

Yes. Our bulk pricing tiers apply to any order size, and many working photographers use Sharp Prints for client print fulfillment.

Yes, Sharp Prints offers dropshipping so photographers can have prints shipped directly to their clients.

A photograph is copyright protected from the instant a photographer takes it, and that copyright belongs to the creator. Purchasing a photograph or digital file does not transfer copyright unless the creator grants that right. We verify copyright ownership on submitted images to comply with the law and protect both your liability and ours.

We check every image for copyright marks, watermarks, and metadata to verify ownership and originality. This protects your liability and ours, and helps us comply with copyright law before printing any image.